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What should be done before a chemical service on a new client?

  1. Apply a deep conditioning treatment

  2. Conduct a consultation and allergy test

  3. Shampoo and cut the hair

  4. Use a hot towel

The correct answer is: Conduct a consultation and allergy test

Before a chemical service on a new client, it is essential to conduct a consultation and perform an allergy test. The consultation allows the cosmetologist to gather important information regarding the client's hair type, previous chemical services, scalp sensitivity, and any allergies or skin conditions. This dialogue is critical for determining the most suitable products and techniques for the client’s specific needs. Additionally, an allergy test, often referred to as a patch test, ensures that the client does not have any adverse reactions to the chemicals used in the service. This step is crucial for client safety and helps to avoid potential allergic reactions that could lead to discomfort or more serious complications. By taking these precautions, the professional demonstrates a commitment to safety and personalized service, laying the groundwork for a successful chemical treatment.